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Community-Based Supports

Personalized support that helps adults with intellectual and developmental disabilities
build independence, engage in their communities and navigate everyday life with confidence.

Community-Based Supports

Helping Adults with Intellectual and Developmental Disabilities Thrive at Home and in the Community

Heart to Heart’s Individual and Community-Based Support Services are designed to help adults with intellectual and developmental disabilities live more independently while remaining connected to their homes, families and communities. Long before expanding into residential services, Heart to Heart built its foundation on providing compassionate, high-quality in-home supports, making us one of the region’s most experienced and trusted providers.

Our services are personalized to meet each individual’s unique goals, whether that means building daily living skills, increasing independence, participating in community activities or gaining confidence in everyday life. With the support of our dedicated Direct Support Professionals, individuals receive encouragement, guidance and meaningful one-on-one support that promotes self-reliance, communication and community integration.

At Heart to Heart, we believe support should feel personal. That’s why each individual and their family are partnered with a dedicated Community Supports Manager who works closely with them to ensure services are tailored, consistent and aligned with their goals. From coordinating staff support to maintaining open communication with families, our team is committed to creating a strong partnership that helps individuals thrive both at home and in the community.

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Staff

Direct Support Professionals (DSPs) provide personalized support that helps individuals with disabilities build independence, develop everyday life skills and actively participate in their communities.

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Individual Approach

Our approach is centered around helping individuals with intellectual and developmental disabilities build independence, strengthen daily living skills and thrive at home and in their communities.

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Goals

Our goal is to empower individuals to live as independently as possible, remain active in their communities and work toward the goals that matter most to them.

Personalized Support. Meaningful Connections.

Hear from the individuals, families and team members who experience Heart to Heart’s Community-Based Supports firsthand. Through personalized support, meaningful relationships and community involvement, we help adults with intellectual and developmental disabilities build confidence, strengthen independence and live more fulfilling lives.

From daily living skills and community integration to companionship and individualized support, our team is committed to helping each person feel connected, supported and empowered every step of the way.

Community-Based Supports for Adults with Disabilities

Community-Based Support Services

Heart to Heart’s Community-Based Supports provide personalized, one-on-one support for adults with intellectual and developmental disabilities living at home or independently in the community. Our dedicated team helps individuals build confidence, strengthen everyday life skills and work toward greater independence while remaining connected to the people and communities around them.

  • Personalized Support Services are tailored to each individual’s unique goals, interests and support needs.
  • Independence & Daily Living Skills Support with everyday routines and skill-building that encourages greater independence and self-confidence.
  • Community Connection Encouragement and support to participate in meaningful community activities, social opportunities and everyday experiences.

Personalized Day Supports

Our Personalized Day Supports offer a more individualized alternative to traditional day programs, providing one-on-one support built around each person’s interests, goals and preferred activities.

  • One-on-One Support Dedicated staff provide individualized attention and meaningful support throughout the day.
  • Personalized Activities Individuals are encouraged to explore hobbies, interests and activities that bring them joy and purpose.
  • Community Involvement Support to participate in local activities, events and everyday community experiences.
  • Social Connection Opportunities to build relationships, strengthen communication skills and develop meaningful social connections.

24-Hour Support
Model

Heart to Heart’s 24-Hour Support Model provides continuous, around-the-clock support for individuals who benefit from a higher level of assistance while continuing to live in a comfortable, familiar home environment. With dedicated staff available at all times, individuals receive personalized support that promotes safety, stability, independence and overall well-being.

  • Around-the-Clock Support Dedicated staff are available 24 hours a day to provide ongoing assistance, guidance and support.
  • Safe & Supportive Environment Continuous supervision helps create a stable, secure and supportive living environment.
  • Personalized Support Services are tailored to each individual’s unique needs, routines, goals & level of support.
  • Independence & Daily Living Skills Support is designed to encourage independence, confidence and participation in everyday life and community activities.

Self-Direct Your Family's Care, Your Way—
With Heart to Heart's Support

Self-directed services offer families greater control and flexibility in caring for a loved one. When you partner with Heart to Heart, you get more than just payroll support — you gain access to agency-exclusive benefits not available through a fiscal intermediary like Acumen Fiscal Agent (formerly PPL).

Families who self-direct with Heart to Heart benefit from staff perks like health insurance and paid time off. We also offer emergency on-call support, activity planning, staff training in care and crisis response, as well as respite, behavioral supports, and skilled nursing. In many cases, you can even hire qualified family members to provide care, giving you added flexibility and peace of mind.

With Heart to Heart, you don’t have to navigate self-direction alone. We’re here to help you focus on what truly matters — the well-being of your family member.

Already with Acumen? Make the switch to Heart to Heart and experience industry-leading pay rates, more support, and benefits designed to help your staff, and your family thrive.

Personalized Support and Independence

At Heart to Heart, our Community-Based Support Services are centered around helping individuals with intellectual and developmental disabilities build independence, strengthen daily living skills and stay connected to their communities. Our dedicated Direct Support Professionals provide personalized, one-on-one support tailored to each individual’s unique goals, interests and level of support.

Below are some of the ways we help individuals gain confidence, increase independence and participate more fully in everyday life:

Frequently Asked Questions

Do I Qualify for Services?

Heart to Heart’s Individual Supports and Community-Based Supports are designed for adults with intellectual and developmental disabilities who are eligible for services through the New Jersey Division of Developmental Disabilities (DDD).

You may qualify if:

  • You are connected with the NJ Division of Developmental Disabilities (DDD)
  • You have a Support Coordinator
  • You are approved for a DDD waiver/program
  • You are seeking support for an adult with I/DD living at home or independently in the community

Not sure if you qualify? Contact our team and we can help guide you in the right direction.

To apply for our program, please contact us via phone, email, or our contact form. Our team will guide you through the application process.

The model Heart to Heart has created with all our programs, allow us to provide 1:1 support for as many hours as your loved one has been authorized to receive.

Our DSPs assist clients with scheduling, transportation, and attending medical appointments. We maintain open communication with healthcare providers and families to ensure coordinated care. Our staff will communicate with the family before and after every appointment to ensure that all concerns are addressed.

Our program offers one-on-one support for as many hours as you are authorized to receive. We tailor our services to meet the unique needs of each individual, ensuring they receive the care and assistance they need.

Yes! This is an excellent option for those who may struggle in group settings but still want to stay engaged and active in their community. Our Community Supports Manager will work with you to create a customized plan for community involvement that aligns with your individual supports and desires. These services are typically provided between 9 AM and 3 PM, Monday through Friday. Click here to learn more about My Day My Way. 

Yes, private pay options are available for our services.

Yes, you can be your loved one’s staff. Self-directed services are even better when managed through an agency like Heart to Heart. Working with an agency provides access to a wider range of services and resources that may not be available when managing care independently. Get more information on how our agency can support your family here!

Schedule a Tour

We’d love to welcome you and your loved one to Heart to Heart. A visit is the best way to experience the warmth of our Day Program, meet our staff, and see firsthand how meaningful moments are created every day.

Fill out the form below to schedule your personal tour — and when you come, your family member can join us for a complimentary trial day. Because sometimes the only way to know if it feels right… is to feel it.